Hi guys, Im desperate to find out for my pensioner mum when a new boiler installation legally needs a service. The boiler was installed incorrectly and was checked by another boiler installation company 2 and half years after installation who said that if she hadnt had it checked when she did it could have been deadly. Myself and mum didnt think a brand new boiler installation would need a service for at least the first 2 yrs ( a bit like a new car). Can someone please tell me how long "legally" a new boiler installation needs a service.
The thing is, mum has always been a stickler for getting the boiler sorted, but unfortunately my dad became ill with dementia so this was obviously put on the to do list.
Mum lost my dad mentally due to dementia during the first year and a half after installation, and then dad died and when she got the boiler serviced by another company (who didnt install it initially) they said she was lucky she didnt have carbon monoxide poisoning due to faulty installation. Please help xx Tricky time to ask for help, but any help from anyone who knows would be so gratefully received. Merry Christmas all and thanks for any help you can give me.