Anyone seen a defective exterior paint finish on Serious fiberglass window frames?
It took me some time to specify Serious Windows, after Serious bought Alpen (note: Alpen has recently "bought back" the fiberglass window line), but in the last few years I've specified them three times. The first were white, the second painted almond and this third time we went with bronze, all standard colors. The bronze windows were delivered last month with a defective paint finish on the exterior; looked like an adhesion problem with a touch-up or second coat. The company says "this has never happened before." I'm writing to ask if anyone out there has used the "Bronze" standard color of Serious windows, fiberglass, and did you have a defective paint finish? Thanks.
Posted Oct 30, 2012 12:12 PM ET
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