0 Helpful?

GBA subscription: can't get connected--can you help?


I have emailed the GBA contact twice and I have called several times to no avail. I will not leave a call back number, so they must pick up the dang phone when it rings. We used to do that in all the offices I ever worked in, but not anymore I know. However, they could at least answer my email. All I am trying to do is order a subscription. I tried using the website and it does not work for me.

Any suggestions would be most welcome. Don't tell me to leave my private phone number to some stranger I ' ve never spoken to, then ask me to wait until I am driving my vehicle to answer Their call.

Asked by Anne Nelson
Posted Jul 31, 2014 4:14 PM ET


1 Answer

Select your preferred way to display the comments and click "Save settings" to activate your changes.

As you have evidently discovered, there are several ways to contact our customer service department.

By phone: 866-325-2558

By e-mail: support@customerservice.taunton.com

You can also fill in the contact box on this page: http://www.greenbuildingadvisor.com/contact

To start your free 10-day introductory subscription to GBA, you can fill out the form on this page:

If the GBA customer service department is unavailable, feel free to send me an e-mail:
martin [at] greenbuildingadvisor [dot] com

I'll do my best to help.

Answered by Martin Holladay, GBA Advisor
Posted Aug 1, 2014 5:59 AM ET

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