Does anyone have experience with the Rheem Prestige heat-pump water heater?
I was excited about using the Sanden CO2 HPWH, but communication with the company was very hit or miss. The local installer they referred me to was very responsive and helpful with technical information. He gave me a quote for $5,900 installed. This was for a 43 gallon tank (the 83 gallon tank, oddly enough, would’ve been $6,100 installed). Because of the poor communication, and the cost, we had to move on.
The next option was the GeoSpring HPWH, but I read (I think on GBA) that GE is dropping this product line, which makes me nervous about getting parts in the future. I initially wanted to go with the GE product because it seemed to have better consumer ratings online than the Rheem.
Our current choice is the Rheem Prestige HPWH, but there are negative reviews about how loud the unit is. We will be installing it in our basement, which will get a lot of use (office and workout space), so this could be a problem. Anyone have this product? How loud is it? Louder than a fridge?
Just to add further confusion, it sounds like the version of the product sold in big box stores uses more plastic parts, whereas the units sold through plumbing supply houses uses brass (this is reflected in the price of the two different versions). The consensus online seems to be that the latter is definitely a better quality product.
Any other options? These were the three I could find, and that “green” builders seem to be using.
Anyone have feedback to offer on the Rheem?
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