Ecoer heat pumps
Zone 5 MA coastal. Insurance situation. Wind storm peeled off MDU roof membrane and with it all the unit’s AC condensers. The scramble to repair/replace is underway.
Many of the name brands have supply chain problems. Several local contractors have suggested Ecoer as an option. I’ve never heard of this brand until a few months ago, and there is scarce info online about it. Anyone here have views they can share about Ecoer products?
I’ve learned from the limited info online that Ecoer somehow managed supply chain such that they have product availability now. A $600 option provides 10 years parts and labor and monitoring via their IoT cellular connection (could be a maintenance blessing and a security curse). They initially focused on New England due to substantial rebates.
Lack of track record is a huge concern for me. Service seems highly dependent on their app / cellular monitoring. Who owns the data and what happen with the service if Ecoer goes belly up, etc.
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