Zone 5 MA coastal. Insurance situation.  Wind storm peeled off MDU roof membrane and with it all the unit’s AC condensers.   The scramble to repair/replace is underway.

Many of the name brands have supply chain problems. Several local contractors have suggested Ecoer as an option. I’ve never heard of this brand until a few months ago, and there is scarce info online about it. Anyone here have views they can share about Ecoer products?

https://www.ecoer.com/

I’ve learned from the limited info online that Ecoer somehow managed supply chain such that they have product availability now. A $600 option  provides 10 years parts and labor and monitoring via their IoT cellular connection (could be a maintenance blessing and a security curse). They initially focused on New England due to substantial rebates.

Lack of track record is a huge concern for me. Service seems highly dependent on their app / cellular monitoring. Who owns the data and what happen with the service if Ecoer goes belly up, etc.

Thanks