GBA Logo horizontal Facebook LinkedIn Email Pinterest Twitter X Instagram YouTube Icon Navigation Search Icon Main Search Icon Video Play Icon Plus Icon Minus Icon Picture icon Hamburger Icon Close Icon Sorted

Community and Q&A

How do you fix the screwed up log in procedure?

artisanfarms | Posted in General Questions on

For the last month or so every time I try to access the site I get a message that it is being updated and I need to make a new password.  I make a new password and see the same thing next time I come back. 

This is getting old.  When will the site be fixed?

GBA Prime

Join the leading community of building science experts

Become a GBA Prime member and get instant access to the latest developments in green building, research, and reports from the field.


  1. kbentley57 | | #1


    I believe I see that message when I log in as well, but I think it's more of a request than a requirement. Can you try logging in with the password that you've created previously, instead of creating a new password?

  2. Kevin_Henry | | #2

    Yup, it's annoying. What I've found is that you need to log in once, ignore the error message, and log in a second time, and it works.

  3. Expert Member
    DCcontrarian | | #3

    And it's still hit or miss whether screen names show up properly.

  4. Expert Member
    Deleted | | #4


  5. user-5946022 | | #5

    Yeah, the screen name does NOT show up properly and there seems to be no way to fix it. Is anyone working on this?

    1. Expert Member
      DCcontrarian | | #6

      If you click on the account button in the upper right corner of the page and select "Account Settings" and then select "Edit Profile" on the account settings page you can change it. The problem is it will change itself back at random intervals.

      1. Trevor_Lambert | | #11

        False. Apparently not everyone's experience is the same, but on my account page the sceen name is not clickable. Doesn't matter what browser I use.

    2. Trevor_Lambert | | #12

      Nope. They've been informed of the problem since mid August, but don't even acknowledge it's a problem. I think the inability to change screen name for some accounts has been around for at least 5 years, but the workaround was to use your real name instead. That went away with the update in the summer.

  6. Tim_O | | #7

    It would be great to switch over to Vbulletin and solve all the issues... The search function on this site is abysmal. Lots of great content. Not always easy to find it.

    1. Trevor_Lambert | | #10

      The search function is more like a hide function. When I try to find old topics, no matter how many keywords I try that I know for a fact are in there, it never finds it. Only way to find anything on this site is by going to google and searching with the keywords and greenbuildingadvisor.

    2. Patrick_OSullivan | | #13

      My vote would be for Discourse (

  7. ohioandy | | #8

    I second the concerns here, and hope admin is on it!

  8. Deleted | | #9


  9. Patrick_OSullivan | | #14

    Yet again my login stopped working. I had to reset my password (yet again).

    I say this with absolute love for the Fine Homebuilding and GBA brands, but: you are going to ruin this place.

    The user experience issues cannot continue.

Log in or create an account to post an answer.


Recent Questions and Replies

  • |
  • |
  • |
  • |