Is our builder responsible for the wrong height of the ceiling?
We walked through a model home, liked the floor plan and choose to build that plan. Our home and one other home (with the same floor plan) were being built at the same time by same framers.
The ceiling in the hallway was a certain height to accommodate crown molding. The project manager came to us and said the crown molding couldn’t go all the way around because of the height of the arches, so we could have it come around and stop on each side of the arch or lower the arches.
We, not being builders, didn’t put it together until after closing on our home and moving things in that the ceiling in that area was framed 4 inches lower than according to the plan, thus the REAL reason the crown molding wouldn’t fit all the way around.
This was done incorrectly on our home and the other home being framed at the same time. We started quickly requesting they fix the ceiling. It is a tray ceiling (is best way to explain) so the ceiling edge that is lower, we have asked them to remove and make the ceiling all one level. They said no that it was done correctly. We’ve measured the model and the same floor plans that were started after our close and those were all done correctly. We since found out that the framers that did our home and the other home incorrectly were replaced with another framer. Obviously because they know it is incorrect.
Our home is still under warranty. We have to go through mediation before maybe seeking an attorney. Will mediation help us at all?
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