Why not more complaints on haze with low-e windows?
I am located near Ottawa, Canada.
Why can't I find more complaints about the ugly haze created by low-e coatings on windows?
We recently had new windows installed and when the sun shines directly on them, we see a very distinct blue haze. The company rep that sold us the windows said we would have a blue tint on the windows, but he did not mention a haze. Apparently, this haze is the result of the manufacturer's low-e coating, applied to meet Energy Star standards.
We find this haze to be totally unacceptable, as it is quite ugly and reduces visibility through the glass by about 20 percent and it is impossible to see into shaded areas outdoors. It makes us want to close the curtains on beautiful, bright, sunny days!
The manufacturer, North Star, makes an obscure reference to the "possibility of a slight haze" on its website, saying it is "normal." The installer told us pretty much the same.
As a result of considerable research online, I was able to find just two other complaints about the haze produced by low-e coatings - one of them is on your website (Thu, 09/06/2012) from last year. Is my situation so unique?
I am including a photo I took of our "picture" window, with something placed outside to cast a shadow on the glass to show the difference in view with and without the haze. This photo was taken in October, but a month earlier, when the sun was higher in the sky, the haze was a bit more intense.
Posted Thu, 10/24/2013 - 08:42
Edited Thu, 10/24/2013 - 09:06
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