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Community and Q&A

Difficulty changing username!

user-6924093 | Posted in General Questions on

Hello!

https://www.greenbuildingadvisor.com/node/101702 indicates I am to click on my logged in username to switch to my real name. However, there is nothing to click on, and I can find no way to access my account.

This is what I see:

Welcome, | My GBA | Free 10-day GBA Prime Trial | Glossary | Videos | Logout

I’ve just got “Welcome,” and there is no link to follow. My GBA leads to premium page offering.

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Replies

  1. GBA Editor
    Martin Holladay | | #1

    Sorry for the trouble. I have notified one of our tech experts. Hopefully, you'll be contacted soon with a proposed fix.

  2. user-6915715 | | #2

    Hello. I have the same issue! Help!

  3. GBA Editor
    Martin Holladay | | #3

    User 6915715,
    You should be contacted soon from someone at Taunton to help you solve the problem. In the meantime, you might want to read this article that provides guidance:
    How the GBA Site Displays Readers’ Names.

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