Ultimate Air Recoupaerator 200DX ERV noise
I purchased a UltimateAir Recoupaerator 200DX in late 2014 but never got around to installing it. It was more an impulsive purchase at that time made in appreciation of a locally made High Efficiency product after watching Mr. Jason Morosko’s videos. But I happened to dilly-dally on the actual installation because I was in the process of going from a central AC to a mini-split situation; I have since installed 2 mini-splits, one on the main level and one in the basement. I have now become serious about adding an ERV to my home, but when I fire up the brand new Ultimate Air Recoupaerator 200DX (stored in my conditioned basement all these years), I find it’s noisy. Although the fans are noisy, I am most bothered about the thumping noise coming from the wheel, which is more like a motorcycle’s “da-da-da-da”. You can hear the noise in the second video in the below; I can actually feel the thumping when I lay my hand on the unit. When I do turn the wheel back and forth by hand, there’s noise as well, which can be heard in the first video. Are these noises, especially the thumping noise, normal?
I sent emails to UltimateAir over 10 days back, so far no response. Their voice message says they are operating with reduced staff due to covid-19. I am thinking about selling the thing to someone that knows the Recoupaerator and knows what they are getting into. I have the PressureGuard accessory and 2 additional sets of pies (one of them low-moisture transfer) as well.
Thanks in advance,
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